Dear Customer ,
Thank you for choose our online store ,next is the details of shipping.
Shipping fee and way
Pls note that we offer free shipping to the Australia Cambodia Japan Korea Malaysia Mongolia New Zealand Singapore Thailand Taiwan United States, and United Kingdom via EMS.
Method to pay the shipping fee
pls select the shipping fee accordingly in the bar on the left after u add the items you desired into your shopping cart. In this way,the postage will be added to the total order amount after you place the order.
Non-quality Problems
In 15 days (from the date products were received), if you find the products you choose are not satisfying you in terms of color or size, it can be returned and replaced under the following condition. You need to send back to us the products in original package (you will pay the shipping fees). The products should have not been used (except tryout). When we receive the products sent back intactly, we will replace it with new ones and ship them back to you. The shipping fees for the replaced products that we ship to you should also be charged of you. Before sending the items for replacement, please transfer,the supplymentary shipping cost for turning back the replaced items from us first. As soon as the payment completed, will we replace the items sent from you.
Quality Problems
In 7 days (from the date products were received), if you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned for repair and replaced. You need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, we will replace it with new ones and ship them back to you again. The purchased products will not be repaired, replaced nor returned for free if its quality problems are caused be human factors or avoidable damage.
Return and partial refund
Our website cannot give a full refund for non-quality problems such as:
The product does not look like the ones in your picture or your image.
I am not satisfied with this product.
In 7 days (from the date products were received), if you request returning the purchased items because of the reasons above, you need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, besides the shipping fees, we will also deduct a certain amount of handling fee based on your order total amount and give you a partial refund.
Return and full refund
In 7 days (from the date products were received), if you find the products with quality problems, it can be returned and refunded. You need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, we will give you a full refund of the purchased item (shipping fee not included). (Note: It is our quality-control professional that give a final judgement on whether the quality problems are caused by personal factors or non-resistent external damage. The purchased products will not be repaired, replaced nor returned for free if its quality problems are caused be human factors or avoidable damage.
Your satisfaction is what we strive for. We offer a comprehensive return policy to you.If you have any further questions,pls feel free to email us.
Thank you, pls enjoy your shopping here.
